Before you ride with us
We educate and screen every Driver.
- Drivers must hold a valid full driver’s licence.
- Mornington Peninsula Cabs drivers undergo thorough background and police checks, with training on safety features and managing difficult situations.
- In some states, additional requirements like a Working with Children Check may apply.
- Regular driving history checks are conducted, and drivers with poor conduct must complete remedial training before reassessment.
Vehicles
- We conduct mandatory vehicle inspections every four months, ensuring three times more safety checks than rideshare vehicles.
- Inspections cover 50 checkpoints, including roadworthiness, seatbelts, GPS devices, cameras, alarm systems, and cleanliness.
- Mornington Peninsula Cabs drivers and operators are required to maintain appropriate insurance coverage.
- Drivers display a photo ID with their name and cab number, guaranteeing you're riding with a qualified, police-checked professional. When you provide your mobile number, we'll send you your driver’s details via SMS as they approach.
During your trip
Safety built-in to your travel.
Your personal information is always protected when you book a ride with Mornington Peninsula Cabs. Our advanced anonymisation system ensures drivers never have access to your phone number, even when they contact you. With the Mornington Peninsula Cabs app, help is just a tap away — simply select ‘Connect’ to speak directly with our Australian-based contact centre anytime, anywhere.
- Our fleet has over 30,000 built-in cameras to ensure your safety.
- Every Mornington Peninsula Cabs vehicle is equipped with multiple GPS tracking devices, ensuring real-time monitoring independent of your mobile phone.
- For added safety, each vehicle features a back-to-base alarm monitored round the clock, providing immediate support in case of emergencies.
Support anytime, even after your trip
24/7 Dedicated Contact Centre
- Your personal information is protected with Mornington Peninsula Cabs. Our anonymisation system ensures drivers cannot access your phone number, even if they need to contact you.
- With the Mornington Peninsula Cabs app, help is just a tap away. Simply select ‘Connect’ to speak directly with our Australian-based contact centre anytime, anywhere.
